Frequently Asked Questions
Shipping
We don't have a collection option, but we do offer free, fast delivery to Germany.
We use all major carriers, and local courier partners.
It depends on where you are. Orders processed here will take 2-3 business days to arrive. Delivery details will be provided in your confirmation email.
Currently we only ship to Germany and the UK. (To place a UK order, please click here)
Product
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help.
You must contact us first to receive an authorisation number - Just email us directly and we’ll take you through the process.
You can search for your manual here.
Any question?
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.